CIOs and IT managers like to "future-proof" their new purchases so they won't run into surprises several years down the track. A hybrid VoIP system could be just the ticket.
Telephone counselling service Lifeline is implementing an identity management solution as part of a wider rollout of Voice over Internet Protocol (VoIP) telephony.
Sydney's Macquarie University is weighing up a move to Microsoft's Exchange collaboration platform, as its current Novell GroupWise solution proves less able to handle next-generation technologies such as IP telephony.
The Australian Federal Police (AFP) is in the midst of implementing a new Internet Protocol-based (IP) telephony system, with 10 sites going live in the last six months.
Lower costs may be drawing businesses into Voice over Internet Protocol (VoIP), but improved services are keeping them there.
Accountancy group PKF Australia has started migrating its 800 or so users from IBM's Lotus Notes collaboration platform to rival Microsoft's Exchange infrastructure.
How can you tell if your business is ready for Voice over IP? Also, who are the leading IP handset providers and systems integrators in Australia?
It's been promised for a while, but IP telephony -- using your network to carry your voice calls - appears to have finally become a sensible alternative for company communications.
VoIP delivers cost-savings and improved control over customer support calls for Australian office-products supplier, Corporate Express.
Deloitte Touche Tohmatsu (DTT) is deploying an IP telephony system, a move which demonstrates the technology is moving beyond "bleeding edge" and into mainstream corporate acceptance, its CIO claims.
It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.
By being very easy to configure and manage, the 3CX Phone System for Windows scores well on functionality and is compatible with most SIP handsets, gateways and services. However scalability could be an issue for larger organisations.
An impressive set-up well worth the consideration for any small office looking to bring their telephony systems into the 21st century.
While being a leader in most areas of IP telephony, Avaya have previously been lacking in support for the smaller end of the market. That's set to change, however, thanks to the introduction of the new Avaya IP Office, a VoIP solution which caters from as little as two users right through to 360 users per server.
This is a full-featured home or small business ADSL router that'll comfortably handle all your broadband needs, including Wi-Fi, VoIP and ADSL2+. But don't expect it to be an easy task to set up the advanced features.
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