Cisco systems has enhanced its network monitoring and reporting capabilities with several new management systems that more accurately report on how network performance affects users.
The world of enterprise IP telephony is varied and complex. Here's our round-up of the major players and what they can bring to your business.
It may have had its share of teething pains, but medical clinic chain Medi 7 has used its VoIP and open source Asterisk PABX rollout to improve call routing and slash thousands of dollars in telecommunications costs.
For Western Australia's DVG Automotive Group, the ability to move phone calls over a data network was just the beginning of a VoIP project that's on track to pay for itself in as little as seven months.
There's been a lot of talk about network convergence, the idea that data, voice and video traffic will one day travel over a single network. In this special report, we look at how Mount Erin Secondary College is tackling convergence and IP telephony goals at footy club the West Coast Eagles.
How can you tell if your business is ready for Voice over IP? Also, who are the leading IP handset providers and systems integrators in Australia?
The world of enterprise IP telephony is varied and complex. Here's our round-up of the major players and what they can bring to your business.
While being a leader in most areas of IP telephony, Avaya have previously been lacking in support for the smaller end of the market. That's set to change, however, thanks to the introduction of the new Avaya IP Office, a VoIP solution which caters from as little as two users right through to 360 users per server.
ShoreTel's ShoreGear-120 is a VoIP system aimed primarily at medium- to large-sized businesses ranging from 50 users upwards and offers an impressive and versatile solution with the only major gripe being the big hit to capacity when using analog phones.
If you're thinking about voice over IP, we take a look at the steps involved in getting it set up and what's on offer from four major vendors.
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