News (21)

  • ACA sets more rules for premium service providers

    The Australian Communications Authority has released its second set of rules designed to guard consumers against unexpected high mobile phones bills, with the second set of determinations specifically aimed at premium rate services.

  • ACA calls for customer input on telco 'bill-shock'

    The Australian Communications Authority (ACA) has called for public comment on the customer credit management issues of telecommunication vendors, responding to complaints from customers on incidents of "bill-shock".

  • Minister cracks down on telco bill shock

    The outgoing Minister for Communications, Information Technology and the Arts, Daryl Williams, has directed the Australian Communications Authority (ACA) to ensure consumers are protected from "unexpected high telecommunications bills".

  • New mobile call scam threatens users

    Beware! Scammers have found a new way to dupe consumers, this time using mobile calls.

  • TIO moves on dumpers

    The Telecommunications Industry Ombudsman (TIO) has received over 60 complaints against Australian Internet Billing, a company believed to be practicing "Internet dumping".

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Reviews (2)

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