Internet banking is a boon to many, by saving customers the hassle of rushing to the bank during office hours and queuing. However, according to the BBC, online banking has spawned some undesirable side effects.
Most Australian banks ramped-up their online service offerings in 2001 and are planning further enhancements in 2002. ZDNet Australia evaluates the choices that are currently on offer and takes a glimpse into the future of Internet banking.
Voluntary standards have been created by an Australian banking organisation in a bid to ramp up accessibility for users.
Financial institutions in Australia are poised to follow in the footsteps of the United Kingdom, with one industry expert predicting a late 2002 rollout of banking services on interactive TV -- that's if the technology and customer take-up takes a turn for the better.
The Commonwealth Bank of Australia (CBA) has commenced a final roll-out of two-factor authentication (2FA) systems that will see 400,000 customers of its NetBank internet banking service upgraded to the secure log-in technology.
Westpac, one of the biggest banks in Australia, experienced multiple hardware failures on Monday and at the end of last week, which caused its online banking service to fall over for hours at a time. What happened to its backup systems?
It took help from three security experts, Citibank's spokesperson, dozens of e-mails and almost a full working day of investigation to confirm that an e-mail I had seen from Citibank was not actually a clever phishing attempt.
Australians are continuing to turn to electronic banking channels despite excessive hype over security problems such as skimming and hacking, according to the Commonwealth Bank of Australia.
Don't expect Internet scams, hackers, trojan horses and the like to vanish overnight. The challenge is for banks and customers to minimise their exposure to losses. But how?
Security weaknesses in Microsoft's server and browser software are taking their toll on Australian Internet banking sites.
It is quickly becoming the norm for Australia's largest banks to offer discounts on or completely free computer security software to boost internet banking security. The question is, why?
Get an insider's look at the recent history and potential imminent future of the technology operation of Westpac Banking Corporation and its subsidiary St George in the last of our Changing of the guards series examining generational change in the nation's big four banks.
Customers and analysts say Microsoft is forcing its most important partners to use competing browsers by its move to integrate IE with Windows.
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