Features and Case Studies (221)

  • Boag's finds great ERP takes time to brew

    A major enterprise resource planning implementation has sped reporting, added flexibility and supported rapid growth at beer maker J. Boag & Son. But with success came myriad challenges with employees keen to hold onto the old way of doing things -- pen and paper versus the computer. We examine Boag's ERP turnaround.

  • Inside Intel's Santa Rosa platform

    Improvements to the processor, chipset and wireless components of Intel's latest mobile platform should result in a new generation of faster notebooks with longer battery life. Business systems will also get Intel's Active Management Technology (AMT) for the first time, while Turbo Memory should reduce the frequency of hard disk accesses, saving power and boosting performance.

  • Wotif: Paul Young, CIO

    Wotif is one of the most popular online marketplaces for last-minute hotel accommodation in Australia and New Zealand. In this interview, the company's CIO Paul Young talks about some of the important technical and business decisions he has made in order to successfully manage the infrastructure of a rapidly growing Web 2.0 company.

  • Sony's brave Sir Howard

    Sony has been in the news a lot in the last year, but mostly for the wrong reasons.

  • Ten steps to CRM success

    The CRM approach involves capturing, managing and making use of all the information you have about your customers. This guide covers the steps required to achieve CRM success.

  • Fone Zone's PowerPoint hangup pays off

    Most businesses see PowerPoint as the be-all and end-all when it comes to distributing information. As David Braue finds, however, Fone Zone's willingness to look further has paid many benefits.

  • For Thiess, ERP benefits measured in peace of mind

    The construction giant's AU$15 million, JD Edwards OneWorld implementation was initially intended as an upgrade to a struggling decade-old internal system but Thiess has found more than one reason to embrace a future version of the product.

  • Mobile next battleground for Linux

    The co-founder of one of the most popular mobile Linux platforms has predicted a "revolution" in the use of open-source software on phones and handheld devices.

  • Centrelink lays off old project management ideas

    The sheer size and breadth of Centrelink's operations has always meant project management there is a Herculean effort. Taking a new approach to its people and project scheduling has improved the situation dramatically -- but change hasn't been easy.

  • FAQ: Windows on a Mac

    There are some strings attached to running Microsoft's OS on a Mac -- including Windows security risks, Apple says.

  • CRM: Microsoft 3.0 vs. RightNow

    We pit veteran on-demand player RightNow Technologies versus Microsoft's latest CRM offering.

  • Sugar Suite 4.0.1

    Sugar Suite from SugarCRM is a comprehensive, streamlined tool which offers indispensable services to both a company's employees and its customers.

  • Intel demonstrates quad-core PC, server

    Intel demonstrated two quad-core processors Tuesday in the United States, "Clovertown" for servers and "Kentsfield" for PCs, directing attention toward the future during a more troubled present.

  • Who is controlling your supply chain?

    Best-of-breed vendors pioneered the market for execution tools such as warehouse management software. Yet today those markets are in the sights of giant ERP players. When is it a mistake to go for one-size fits all?

  • Sapping the on-demand party dry?

    Does SAP have what it takes to succeed in the on-demand space?

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