Features and Case Studies (24)

  • Australia's affair with mainframes

    Leading Australian companies HCF, ANZ Bank, Westpac and St George share their ups and downs with the mighty mainframe in this special report.

  • Two Davids, no Goliath

    David Thomas, ManageSoft's Asia Pacific director and David Lenz, sales and marketing director at Novell Asia-Pacific, go head to head on their respective offerings.

  • Profile: Leading edge Australian companies

    Sometimes you just must have the latest technology, and swallow the associated risks of being the first to use it. We talk to Australian companies that couldn't wait.

  • How to integrate hosted applications

    As it becomes more popular to have applications hosted by an external service provider, what implications does this have for integrating those applications with your other systems? ZDNet Australia investigates.

  • Mapping Australia's CRM future

    CRM might be a staid topic but unlike the Latham-Howard "great debate", at least the chief executives of two leading software companies -- Intentia and PeopleSoft -- had some pertinent views to exchange.

  • BPO: Save money or fix your processes?

    Business process outsourcing has much in common with its smaller sibling IT outsourcing, but there are still some lessons to be learned.

  • Down and out in Australia

    Do Australian companies really need a business continuity plan? ZDNet Australia finds out what all the talk is about in disaster recovery and continuity planning.

  • Portals: opening new doors to business

    If they're done right, portals can provide financial returns and less tangible benefits. How can you get the best results and how do you measure your success?

  • Voice over IP + wireless LAN = ?

    It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • Succeeding in integration: Part two

    Nothing succeeds like other people's success if you can learn from their experiences, that is.

  • SAP's Geraldine McBride: Straight to the source

    SAP's managing director and CEO Geraldine McBride gives her take on the heated rivalry for top spot in the CRM world.

  • Instant messaging for business

    The ease and convenience of instant messaging has made it popular with users. But is instant messaging a curse or a boon for the office environment?

  • J D Edwards' Ian Hodge: Straight to the source

    What sets J D Edwards apart from the likes of Siebel and PeopleSoft? We speak with Ian Hodge, managing director Australia/New Zealand, about the future of business software and services.

  • Banking on brain power

    The secret to edging out the competition is dicovering where your organisation's knowledge lies, and managing it effectively. ZDNet Australia investigates.

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