Features and Case Studies (57)

  • Countering retention and morale issues

    From doling out t-shirts to organising development and career planning programs, companies strive to keep their employees motivated. Here are some tips for keeping staff happy.

  • Offshoring: How far, how deep?

    The question on the lips of most CIOs is no longer whether to send work offshore. It's a question of how much to send.

  • Network horror stories expose need for understanding

    As a number of horror stories reveal, corporate networks aren't the safe and tightly controlled entities they should be. Here we expose just how wrong it can go and ask leading industry figures to light the way towards effective network management.

  • 10 mobile trends: Should you care?

    silicon.com's Jo Best looks at 10 oft-debated areas in mobile and wireless and asks a simple question: how much should you care over the next 12 months?

  • Who's taking the ITIL bait?

    In an industry known for its hype, it's understandably difficult for many managers to make sense of new trends. But in the case of IT Infrastructure Library, a growing body of success stories confirms this is one trend that you should definitely be on top of.

  • Beating fraud: Can business intelligence help?

    Fraud, data theft, e-crime. These may not be the first terms that come to mind when thinking of business intelligence software but, sophisticated analysis of data can indeed help companies beat nefarious activity.

  • Protecting our borders: IT stands guard

    Can a national ID card protect Australians against terrorist attacks? And can citizens' details be protected by Public Key Infrastructure? We look at the types of hardware and software employed to combat terrorism, and how ports and other critical infrastructure are protected.

  • SAP and on-demand: 'The switch is tougher'

    Henning Kagermann, chief of SAP, says new competition, fast-moving tech are driving the company to rethink how it builds its software and how to sell it.

  • VoIP: Is it for you?

    Australian companies are showing a lot of interest in Voice over IP, yet not many projects are underway. We profile the companies that are ahead of the pack.

  • How corporate Australia battles information overload

    We look at five organisations that took different approaches to satisfying a common business requirement: to improve the management of corporate information. We hear from Jetstar, Family Court, SHFA, Count Wealth and MBF.

  • The business of document management

    Two document management specialists talk about their business strategies.

  • Report: Learning is key to grid success

    Though still in its early days, grid computing looks to have a promising future -- if vendors can continue to educate IT departments about its benefits.

  • How to stop SPIM abuse

    Abuse of IM can cripple workforce productivity, and even more serious is SPIM -- spam sent through instant messaging -- which is growing like a virus.

  • Australian banks failing to capitalise on CRM

    Australian banks are lagging well behind world standards when it comes to using customer relationship management (CRM) technologies, and recent attempts to use CRM as a cost-cutting exercise may be doomed to failure, according to industry experts.

  • Corporate chiropractics

    We have all heard the phrase "IT needs to align with the business" but what does it actually mean, and how are businesses achieving it?

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