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Features and Case Studies (22)

• Criminal gangs turn to blackmailing the average user

  While criminal gangs are more widely associated with threatening denial of service attacks unless they get a kickback of thousands of pounds, it seems some are taking a more small-scale approach to extortion: now average PC users are being targeted.

• Longhorn could be tough sell for Microsoft

  After five years without a major update to Windows, Microsoft will find plenty of willing buyers for Longhorn next year. Or will it?

• Top storage competitors put the lid on their offerings

  What happens when two storage specialists get an opportunity to joust? Mark Latchford of IBM and Steve Redman from EMC go head-to-head.

• New .NET Passport flaws raise security doubts

  If you have employees using Hotmail to exchange confidential corporate information, you should be especially concerned with these new Microsoft .NET Passport flaws.

• Fight back against spyware

  Spyware is a growing annoyance for users and organisations. With these techniques, you can help get spyware under control.

• Pocket-sized media help with support tasks

  Having all the drivers, diagnostic, and repair tools you might need when you respond to a support call can force you to drag around a sack of floppy disks. Fortunately, you can minimise this inconvenience with a little planning and the help of a number of different storage products now available.

• How to make servers run faster

  If you're already running thin clients but your servers are bursting at the seams, take a look at these four server optimisation tools that can improve your user experience.

• What you can do to get rid of 'spyware'

  Lots of downloadable apps now come with unwanted add-ons: "spyware" programs that observe your online moves, then deliver targeted pop-up ads. I hate this stuff. Here's what I do about it.

• Countering retention and morale issues

  From doling out t-shirts to organising development and career planning programs, companies strive to keep their employees motivated. Here are some tips for keeping staff happy.

• What's new in the contact centre?

  What new (and not-so-new) technologies are finding their way into contact centres, and how are they making things better?

• Is iSCSI a viable storage option for your company?

  Before you jump on the iSCSI bandwagon, weigh the features and potential advantages of the technology against your needs to determine whether it's right for your organisation.

• The wit and wisdom of Scott McNealy

  Sun Microsystems CEO Scott McNealy rarely misses the opportunity to twist at least one competitor's product or technology name into a derisive pun. Take a look at these McNealy-isms and what they signal for 2002.

• Can Microsoft bridge your trust?

  Columnist Tim Landgrave zeroes in on Microsoft's latest strategies and technologies relating to proposed Web services specs and standards, and ponders whether users can confidently cross the vendor's 'TrustBridge.'

• 2001 predictions hitting home

  Tech Republic's Tim Landgrave, looks back on his predictions for IT activity in 2001 to see if he was on target. Here are his top five predictions and how they played out in 2001.

• Straight to the source: Microsoft's Paul Houghton

  Tackling everything from security issues to open source, we put the tough questions to Paul Houghton, Managing Director of Microsoft Australia and New Zealand.

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