Features and Case Studies (680)

  • Case study: Western Power quality tool

    Despite having a quality management product on the books at Western Power, no one was using it, causing the energy company to have problems with software development quality.

  • Customs: Murray Harrison, CIO

    Australian Customs CIO Murray Harrison dislikes SLAs and runs away if a vendor talks to him about innovation. In this interview, he also explains why getting excited about gadgets can be dangerous and talks about how Customs' outsourcing strategy has evolved.

  • Government CIO spotlight on: Security

    How do four of Australia's largest government agencies protect their networks from attackers? To find out, ZDNet.com.au went to Canberra and spoke to the CIOs of Customs, Centrelink, Defence and the Australian Tax Office.

  • How do CIOs keep up with technology?

    Keeping up with changing technologies means CIOs have to go through a mountain of information, and then decide which of it if any is useful to their company. ZDNet.com.au delves into how they do it.

  • Datacentre 2020: Data security gets physical

    In 2020, datacentres are estimated to be cleaner, greener and more flexible but will they be any safer?

  • Department of Defence: Greg Farr, CIO (part two)

    In the second part of his interview, Defence CIO Greg Farr talks about outsourcing, the skills crisis and reveals his most urgent IT priority.

  • Department of Defence: Greg Farr, CIO (part one)

    Australian Department of Defence CIO Greg Farr spoke to ZDNet.com.au about how the organisation's networks are kept secure and why virtualisation and green issues are high on the agenda.

  • Green your datacentre or it may go dark

    Being green, in terms of IT and datacentres, only very superficially has anything to do with saving the environment. In reality it is about cold, hard cash and how to spend less of it.

  • Centrelink: John Wadeson, CIO

    Centrelink, Australia's welfare payment organisation, deals with millions of transactions and billions of dollars every week. CIO John Wadeson recently spoke to ZDNet.com.au about the challenges of running one of the country's largest IT infrastructures.

  • Who guards the guards: Storage

    Making predictions about the storage market isn't difficult. Suggest that capacities will go up and costs will go down and you shouldn't go too far wrong.

  • Salesforce.com CEO: Microsoft is still a dinosaur

    For years, CEO of Salesforce.com Marc Benioff appeared in public wearing an "End of Software" button on his lapel -- just to rankle Bill Gates, Larry Ellison, or any other software mugwump making a killing on selling packaged applications.

  • Australian Tax Office: Bill Gibson, CIO

    Bill Gibson, CIO of the Australian Tax office, spoke to ZDNet.com.au about why he doesn't completely trust open source software; how the ATO handles security and why competing vendors will have to learn to work together.

  • Analysis: Can iPhone's biz-savvy lure enterprise?

    Apple has made a push towards enterprise with the release of its SDK roadmap yesterday -- but will enterprise take the bait?

  • Avaya: Lorie Buckingham, CIO

    Lorie Buckingham, CIO of telecom solutions provider Avaya, talks about the promise of unified communications for its more than one million business customers around the world. She also discusses her passion for technology and strategy for integrating innovative communication technologies.

  • Avis Budget Group: John Turato, VP of Technology

    John Turato, Vice President of Technology for Avis-Budget Group talks about managing technical operations for a rental fleet of more than 400,000 vehicles worldwide. Turato also discusses transformation at the rental car operator, and his other role, Chairman of the OpenTravel Alliance, a group of companies developing web 2.0 standards for the online travel industry.

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