Features and Case Studies (105)

  • Corporate chiropractics

    We have all heard the phrase "IT needs to align with the business" but what does it actually mean, and how are businesses achieving it?

  • Profile: Leading edge Australian companies

    Sometimes you just must have the latest technology, and swallow the associated risks of being the first to use it. We talk to Australian companies that couldn't wait.

  • BPO: Save money or fix your processes?

    Business process outsourcing has much in common with its smaller sibling IT outsourcing, but there are still some lessons to be learned.

  • IT managers plan disaster recovery strategies

    Tech departments should be involved in disaster recovery planning, according to some IT managers. But are Australian organisations doing enough to protect themselves?

  • Down and out in Australia

    Do Australian companies really need a business continuity plan? ZDNet Australia finds out what all the talk is about in disaster recovery and continuity planning.

  • There's gold in them thar databases

    Finding hidden patterns and trends in masses of corporate data--in real time--takes up enormous processing power, but it can be very profitable.

  • Portals: opening new doors to business

    If they're done right, portals can provide financial returns and less tangible benefits. How can you get the best results and how do you measure your success?

  • Instant messaging for business

    The ease and convenience of instant messaging has made it popular with users. But is instant messaging a curse or a boon for the office environment?

  • Voice over IP + wireless LAN = ?

    It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • Archiving: what's in store?

    Tape, disk, or optical? We set a budget of AU$20,000 and asked three vendors to come up with a storage solution.

  • J D Edwards' Ian Hodge: Straight to the source

    What sets J D Edwards apart from the likes of Siebel and PeopleSoft? We speak with Ian Hodge, managing director Australia/New Zealand, about the future of business software and services.

  • SAP's Geraldine McBride: Straight to the source

    SAP's managing director and CEO Geraldine McBride gives her take on the heated rivalry for top spot in the CRM world.

  • Succeeding in integration: Part two

    Nothing succeeds like other people's success if you can learn from their experiences, that is.

  • Planning is key to disaster recovery

    After you have a plan for systems recovery, take that next critical step: ensure business continuity and operational aspects. Here are some approaches and tips on developing a strong disaster-recovery and business-continuity plan.

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