The Australian Taxation Office (ATO) is trying to fix two "annoying" features that clients face when they attempt to call for advice when its staff are too busy — a persistent busy tone or being "chopped off" the line without an explanation.
Adobe Systems' popular portable document format (PDF) has become the latest International Organization for Standardization (ISO) standard.
Mobile-device users find they have the same usability problems that some disabled users encounter with PCs, according to researchers from the University of Manchester.
Architect David Fisher says that by the end of 2010, an 80-storey tower in Dubai will stand tall as the world's first-ever shape-shifting skyscraper.
Microsoft has acquired a small search technology company Powerset to buttress its search efforts, but it won't shake Google's grasp of the search market in the short term.
Monday was the last day on which Windows XP will be sold as a boxed product or licensed to PC manufacturers.
Yahoo, under intense pressure, reorganised its upper management on Thursday in a plan designed to improve its products, underlying technology, and operational execution, the company said.
As Bill Gates steps down from full-time work at Microsoft, well-wishing cheers and not-so-nice jeers are echoing from Silicon Valley.
Telstra PR spinner Rod Bruem would want to have a lot of confidence in the carrier's legal team today.
It's not at all quiet on the fibre-to-the-node (FTTN) network front, as telcos lodge their submissions on regulatory issues for the AU$4.7 billion national broadband network (NBN) and the Liberal party throws a spanner in the works by starting an inquiry into the government's handling of the network tender.
Nobody, least of all Yahoo and Google, doubted that the two companies' search-advertising deal would escape any antitrust scrutiny.
Given the hype around anything with a single-letter prefix — m-commerce, e-learning, iPhone — last year's speculation over a Google "gPhone" sent the blogosphere into overdrive. The Android mobile phone platform that Google actually launched, however, took things in quite a different direction.
Established in 1996, alphaWorks is a web community for developers to preview and collaborate on emerging technology from IBM's research labs and turn them into commercial products. The IT giant claims much of alphaWorks's activity is aimed at developing new software types and standards -- particularly around open source principles.
Australia's ongoing PayPal saga has taken another turn today with the news that an anonymous submission sent to the Australian Competition and Consumer Commission (ACCC) opposing eBay's exclusive deal with the payment provider was authored by Google.
Ahead of the election, with promises for nationwide broadband networks and digital revolutions in schools, the ICT industry could hope the government was on their side. But now the glamour of a sparkling new government has worn off, how ICT-friendly is the Rudd government really?
In the second part of his interview, Defence CIO Greg Farr talks about outsourcing, the skills crisis and reveals his most urgent IT priority.
Since lifting its university-only restrictions in September 2006, Facebook has become the poster child for social networks and attracted more than 65 million users. But will it survive 'the next big thing'?
A tie-up with Saleforce.com sees Google pushing even further into Microsoft's businesss applications territory
The average datacentre lasts between 15 and 20 years, so when the current generation of datacentres near the end of their working life, will their replacements be at all familiar?
Industry analysts are always predicting what will happen in the future. David Braue went back in time five years to see how analysts expected the mobile comms market to evolve, and then compared it to what actually happened.
The newest addition to the ThinkPad X series incorporates the best of the MacBook Air, with the best of the Portege R500, while also adding its own great features, such as a built-in DVD burner, WWAN connectivity, and GPS.
The One Laptop Per Child (OLPC) project is unique as the XO laptop it distributes. While the XO is not commercially available, our review provides an insight into what can be achieved in a laptop designed for children at a very low cost.
Are two screens better than one? The KF600's morphing touch-navigation pad is a cool concept, but fails to bowl us over.
Despite some flaws, the Apple iPhone sets a new benchmark for an integrated phone and MP3 player.
If you need an all-in-one communications, navigation and imaging device and don't mind charging it every night, Nokia's N95 raises the bar in the mobile world.
Apple's soon-to-be-launched iPhone will be irrelevant to business users because it is a "closed device" and does not support Microsoft Office, a senior executive with the software giant said this week.
Palm pioneered the smart phone, but if rumours prove true, the Treo maker may not survive as an independent company to watch its creation move from the corner office to the street corner.
The PC maker will focus on building high-speed networking into all its laptops. It's also keen on energy efficiency.
ZoneAlarm Internet Security Suite 7 offers a balance between best-of-breed security protection and ease of use, providing the home user with superior protection that's light on system resources.
We take an early look at the long-awaited iPhone -- a beguiling combination of touchscreen iPod, mini tablet and quad-band smartphone.
It seems that the IT industry is missing out on an opportunity to 'help' sea creatures by dumping old computers into the ocean and creating an 'artificial reef'.
There's only one thing better than a convenient scorecard for measuring your performance as a storage manager: a convenient scorecard for measuring your performance as a storage manager that also lets you think about Billie Piper or John Barrowman a lot.
The introduction of new ICT technologies triggers a learning process that creates significant innovation across the Australian economy.
The world of speculative telecommunications investments has quieted down considerably since the beginning of the decade, when hype-fuelled carriers plunked down billions to reserve the right to carry mobile phone calls, video calls, and massive volumes of spam at high speed using then-fanciful 3G mobile technology.
At the CeBIT exhibition in Germany this week, Steve Ballmer got on stage and told the world that Microsoft takes "green" issues seriously.
Today, we exist in an economy where the services sector is the economy.
Friends, industry watchers, readers; I come not to bag Telstra, but to praise it. The evil that telcos do often lives on after their Investors Days, while the good is often lost during interminable speeches.
Computers have changed the way we learn. The getting of wisdom is no longer a linear process, but a journey where information is forever transforming and where learning is a "trip" from one Web site to another.
With the CEO of US mobile operator and WiMax cheerleader Sprint, Gary Forsee, now leaving his job, questions are being raised about whether confidence in WiMax can recover from such a body blow.
The men running Telstra have been accused of a lot of things, but lack of conviction is definitely not one of them. I found this out recently after having the chance to hear Phil Burgess, the company’s most senior regular spokesperson and an outspoken critic of the government’s telecommunications policy, address an AIIA-sponsored business lunch in Melbourne.
Telstra mobile code reader
It may look like a 3-D image but it's in fact a barcode designed to direct your phone's web browser to a relev… Watch it now
In the second part of his interview, Defence CIO Greg Farr talks about outsourcing, the skills crisis and reveals his most urgent IT priority.
HP & Intel Business Technology Power Center
I'm a celebrity, don't back me up
Lies, damned lies and telco stupidity 
Dear carriers: More walking, less talking
iPhone Launch Centre
The ZDNet.com.au iPhone resource guide contains everything you need to know about Apple's highly anticipated mobile device.
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Who guards the guards: Storage
Making predictions about the storage market isn't difficult. Suggest that capacities will go up and costs will go down and you shouldn't go too far wrong.
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The best mobile processor is...
Our comprehensive review benchmarks 19 of the latest mobile processors, giving you an insight into the best chips on the market.
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