Telecommunication companies and IT vendors are expected to compete heavily for the same Managed Network Services (MNS) market in the future, according to an IDC report.
Telstra has revealed that it will be offshoring a substantial portion of its bill support contact centre operation to the Philippines.
Telstra's plans to switch on ADSL2+ across 900 exchanges throughout the country may have a substantial destabilising effect on the communications market, and alter the national carriers relationship with government and regulators, according to a report.
The reaction across the pond in New Zealand to the Federal Government's $43 billion network announcement is one of surprise at the size of the proposed investment, and "the Aussies trumped us again".
A recent Australian Communications and Media Authority (ACMA) report found that a majority of businesses still use a fixed-line phone service as their main form of voice communication, but one observer has claimed that VoIP will be prevalent across SMEs by 2010.
WiMax could be the standard that drives the next phase of mobile broadband, it provides an opportunity for players wanting to establish a pure IP network to carry voice and data effectively but is this what operators want?
So how many of you have bought a 3G iPhone? Do you feel like a sucker? If you don't, maybe you will once your first bill arrives.
Voice over IP has reached some major milestones in 2008 in both the enterprise and consumer ends of the market but how long can traditional telcos continue to fight against this disruptive technology?
Australian IP telephony hardware revenue is set to hit AU$679.33 million by 2006, with up to 40 per cent of existing equipment replaced by hardware that includes IP telephony capability, according to IDC.
Rural health has been given a boost as telcos push the latest "must have" Internet technology.
Australia's IT services market has come through its relatively mild financial crisis relatively unscathed, and certainly in much better shape than it could have ever anticipated.
Telstra CEO Sol Trujillo's successor will need to make conciliatory gestures towards the government and reconsider the company's strategy to remain relevant, analysts have concluded in the wake of this morning's announcement that Trujillo will depart the company on June 30.
Managing data storage is just as much of a task (or greater) as managing the servers themselves. It makes sense to centralise management in larger organisations wherever possible. Enter the storage area network (SAN).
Despite showing occasional signs of strain, the Internet has become an integral part of all kinds of business and consumer technologies. How will it change in the years ahead to meet with new demands? We identify some key areas to watch out for.
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