News (8)

  • AOL quits enterprise IM game

    America Online will no longer offer its flagship instant messenger software for businesses, the company said Monday, as the so-called enterprise IM segment appears better suited to more established applications vendors.

  • Corporate IM not an instant success

    Converting free consumer products into paid services tailored to a business clientele can be harder than it looks.

  • Gartner: tread carefully as IM doors swing open

    Analyst group Gartner has warned its customers to take extra security precautions as companies such as IBM and Microsoft begin allowing federated access to both corporate and public instant messaging services.

  • Microsoft to launch corporate IM

    Microsoft is expected to unveil a new instant messaging service aimed at corporate customers, jump-starting belated efforts by the software giant to tap a fast-growing, new market for the hugely popular technology.

  • Yahoo scraps enterprise IM

    Yahoo confirmed on Thursday that it is no longer selling a version of its popular instant-messaging service for corporations, ending the Web portal's attempt to sell IM as a software package.

More News >

Features and Case Studies (4)

  • Analysis: Enterprise IM a tough sell

    Converting free consumer products into paid services tailored to a business clientele can be harder than it looks.

  • Next wave of IM use is coming

    Instant messaging is a popular consumer tool that hasn't taken deep root in the enterprise. But some of the biggest technology players are working to change the landscape by pushing IM in the workplace.

  • Instant messaging for business

    The ease and convenience of instant messaging has made it popular with users. But is instant messaging a curse or a boon for the office environment?

  • IM: From fad to big business and beyond

    Instant Messaging is a phenomenon which evolved from kids chatting to corporate execs dealing with members of the board. But where to now?

Reviews (2)

  • Microsoft to launch corporate IM

    Microsoft is expected to unveil a new instant messaging service aimed at corporate customers, jump-starting belated efforts by the software giant to tap a fast-growing, new market for the hugely popular technology.

  • Instant messaging for business: 3 packages tested

    The ease and convenience of instant messaging has made it popular with users. But is instant messaging a curse or a boon for the office environment?

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