News (13)

  • HP sends Aust support jobs to Malaysia

    Hewlett-Packard (HP) today confirmed that there would be "some redundancies" among the 450-strong Australian remote support team for its managed services business, as work is offshored to an HP facility in Malaysia.

  • HP silent on India helpdesk outsource allegation

    Hewlett-Packard today declined to comment when asked whether the company plans to outsource the jobs of an estimated 500 staff working in its support and service operation located in Rhodes, Sydney, offshore.

  • Outsourcing to boom in 2003

    According to Gartner Dataquest, IT outsourcing to workforces abroad is booming, and the sector is likely to grow further this year.

  • Outsourcing will bite in 2004

    Sending jobs offshore will generate even more angst next year.

  • All quiet at EDS Australia's union

    EDS Australia's heavily unionised workforce has not yet started airing any issues associated with the Texan outsourcing giant's US$13.9 billion acquisition by Hewlett-Packard, according to a key union representative.

More News >

Features and Case Studies (8)

  • HP's Ann Livermore on offshoring

    Ann Livermore says HP can be a "different kind of partner" as it moves deeper into managed services.

  • Outsourcing will bite in 2004

    Sending jobs offshore will generate even more angst next year.

  • BPO: Save money or fix your processes?

    Business process outsourcing has much in common with its smaller sibling IT outsourcing, but there are still some lessons to be learned.

  • Microsoft's alpha tester

    If anyone has a right to complain about buggy Microsoft products, it's Ron Markezich, the software maker's chief information officer. In this interview, he tackles several issues including the company's no Linux policy.

  • Aussie! Aussie! Aussie! Why? Why not?

    Want to shop locally for IT services but don't want to compromise on quality? The local services industry is finding ways to outdo global giants.

More Features and Case Studies >

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