News (46)

  • HP silent on India helpdesk outsource allegation

    Hewlett-Packard today declined to comment when asked whether the company plans to outsource the jobs of an estimated 500 staff working in its support and service operation located in Rhodes, Sydney, offshore.

  • HP confirms AU support jobs will go to India

    Hewlett-Packard will outsource jobs from its frontline support operations in Sydney, Melbourne and throughout the Asia Pacific to India, according to an internal memo obtained by ZDNet Australia.

  • HP denies Coles Myer deal in jeopardy over India

    Hewlett-Packard Australia has moved to quash speculation that its relationship with retail giant Coles Myer had been strained to the point of breaking by the company's decision to relocate its frontline support to India.

  • HP defends Malaysia offshoring move

    The new boss of Hewlett-Packard's Asia-Pacific operations has defended the vendor's move to offshore some Australian support work to Malaysia, saying most customers would accept the move as long as service levels remained consistent.

  • HP denies squeezing Compaq employee entitlements

    Hewlett-Packard has denied claims it plans to force former Compaq employees to sacrifice employee entitlements or lose their jobs.

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Features and Case Studies (19)

  • HP's Ann Livermore on offshoring

    Ann Livermore says HP can be a "different kind of partner" as it moves deeper into managed services.

  • Dell is swell, customers say

    Reversing a recent slide in satisfaction rankings among its business customers, Dell beat out Hewlett-Packard and IBM in a measure that's closely watched for potential insights into future PC sales trends.

  • Are PC makers poised for major hit?

    A third of today's top 10 manufacturers could exit the PC business by 2007, according to a new report.

  • 10 ways the credit crunch will hit IT

    As job losses mount and with HP announcing it will lay off tens of thousands of workers following its purchase of EDS, we look at what the crunch means for the IT industry.

  • Asia's open source hangup

    One of the main draws and selling point of open source technology is its much celebrated developer ecosystem. But, according to an industry expert, this community spirit seems to be lacking in Asia.

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Reviews (2)

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