Australian beverage giant Foster's Group has confirmed it will outsource much of its internal IT function to Indian outsourcer Wipro, in a move that will result in a number of job losses or movements still to be decided.
Datacom announced today that it had won a two-year multimillion dollar deal with mining group Xstrata to provide an IT service desk to over 2000 users.
Virtually every large technology goods and services provider in Australia has thrown their hat in the ring as the Northern Territory Government prepares to overhaul its ICT contracts in an $80 million whole of government purchasing initiative.
Announcing a new mobile fleet management product with Microsoft today, Telstra general manager product management Ross Fielding said that new Telstra CEO David Thodey went after goals just as aggressively as former CEO Sol Trujillo.
Tasmania's plan to combine its year 11 and 12 colleges with its TAFEs to form a new statewide system with shared ICT services has run into teething issues.
Few people are better qualified than Tom Kyte to instruct developers on how to form questions asking for help.
E-mail is frequently blamed for creating storage bloat, but is the most effective means of dealing with the problem increasing storage capacity, imposing quotas, enforcing archive rules, or just driving the help desk nuts with questions?
Every IT administrator knows the consequences of network downtime -- mass staff whining, a total help desk meltdown, and really vicious complaints from the same senior managers who stripped the budget of the funds required to keep the network running in the first place. But it's not always something that can be avoided.
My recent rant about the horrors of Adobe Acrobat's update process attracted a fair degree of sympathy, but also managed to royally annoy at least one Big Deal reader, who questioned what it had to do with the column's stated intention of illuminating issues central to IT managers.
Energizer chief information officer Randy Benz would be happy if he never had to run another server inside his company ever again; most of his company's services are already run by Microsoft as part of the software giant's emerging online model.
Chief Security Officers face a challenging quandary at budget-time because the traditional return on investment (ROI) model falls apart when it is applied to security products but as that is the only language budget-approvers speak, what is a CSO to do?
Here are 10 tips that could help increase the chances of your getting better service. As IT professionals, you may benefit from these tips when you need support from a higher level group or from a vendor.
Tim Harvey, CIO of Hilton Hotels, tells of technologies that will turn hotel rooms into "homes away from home".
For the Reserve Bank of Australia, every minute of downtime could potentially cost more than AU$40 million. But even with a business case on that scale, it still took three tries before it got an effective systems management strategy in place.
Telstra shareholders fear break up
What do Telstra shareholders think of the telco's new CEO David Thodey? And would they support the government'… Watch it now
The Change Program changes its Agenda
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Microsoft's Tracey Fellows on Windows 7
After the launch of Windows 7 last week, ZDNet.com.au spoke briefly with Microsoft Australia and New Zealand M… Watch it now
Having problems with complex data center? Simplify your data center now.
Has New Zealand's smiling assassin delivered?
The long-awaited separation of Telstra
Google open-sources JavaScript tools
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