The Department of Foreign Affairs and Trade is gearing up for a nine-month IT help desk transformation project to improve desktop support for its VIPs, diplomats and senior government officials.
Centrelink is to begin a 16-month rollout of service management software that will eventually see staff help desk queries consolidated and automated under one system.
The Group 8 cluster of federal agencies that signed a collective IT outsourcing arrangement with Commander-owned Volante in 2000 are moving on as the contract nears its end on 26 June.
HP will provide help-desk service to Microsoft employees and contractors in a deal worth tens of millions of dollars.
In a sign of deepening ties, the two companies are set to announce a combined effort to push the software giant's .Net services to HP's corporate clients.
In an industry known for its hype, it's understandably difficult for many managers to make sense of new trends. But in the case of IT Infrastructure Library, a growing body of success stories confirms this is one trend that you should definitely be on top of.
Low cost is always cited as the top reason that enterprises choose Linux clusters. But the promise of new, advanced management tools and scalability capabilities is also spurring increased interest and attention
A few years ago, the uptake of biometric technology was considered a sure thing. But fast forward to present day and ZDNet Australia can reveal that companies are reluctant to use biometrics due to their negative stigma.
So you've done the math and decided there may be a good business case for Linux after all. Just make sure you don't dive into the world of open source without fastening the rope securely to the bridge.
Linux expert claims the open-source community will not make the mistakes of the Unix world.
The Dell Inspiron 9400 packs a solid set of multimedia features, and when configured with Intel's Core Duo processor, it has enough power to speed through virtually any task, from editing video to playing games.
In an industry that loves buzzwords, autonomic computing continues to attract attention. Can the promise of self-managing IT systems ever be met, and how will businesses change if that happens?
ZDNet Australia looks at software deployment packages designed to help you reduce network administration costs.
There's an abundance of wireless-capable devices and a growing number of networks to service them. How do you make your corporate e-mail available to staff when they're out of the office?
Telstra shareholders fear break up
What do Telstra shareholders think of the telco's new CEO David Thodey? And would they support the government'… Watch it now
The Change Program changes its Agenda
What happens when you change the agenda of the ATO's Change Program, or program in some changes to the Agenda?… Watch it now
Microsoft's Tracey Fellows on Windows 7
After the launch of Windows 7 last week, ZDNet.com.au spoke briefly with Microsoft Australia and New Zealand M… Watch it now
Having problems with complex data center? Simplify your data center now.
Has New Zealand's smiling assassin delivered?
The long-awaited separation of Telstra
Google open-sources JavaScript tools
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