News (16)

  • Centrelink starts $5 million help desk project

    Centrelink is to begin a 16-month rollout of service management software that will eventually see staff help desk queries consolidated and automated under one system.

  • Group 8 moves on post-Commander

    The Group 8 cluster of federal agencies that signed a collective IT outsourcing arrangement with Commander-owned Volante in 2000 are moving on as the contract nears its end on 26 June.

  • Succeeding in integration: Part one

    Wondering how to tackle that daunting integration project? Take a look at how other enterprises have dealt with the issues.

  • Autonomic transmission

    In an industry that loves buzzwords, autonomic computing continues to attract attention. Can the promise of self-managing IT systems ever be met, and how will businesses change if that happens?

  • Software maker Motive takes second shot at IPO

    Motive, which develops support and help desk software for large computer companies, is expected to hold an initial public offering next week--three years after its first attempt.

Features and Case Studies (6)

  • Biometrics: Still searching for a pulse

    A few years ago, the uptake of biometric technology was considered a sure thing. But fast forward to present day and ZDNet Australia can reveal that companies are reluctant to use biometrics due to their negative stigma.

  • Succeeding in integration: Part one

    Wondering how to tackle that daunting integration project? Take a look at how other enterprises have dealt with the issues.

  • Who's taking the ITIL bait?

    In an industry known for its hype, it's understandably difficult for many managers to make sense of new trends. But in the case of IT Infrastructure Library, a growing body of success stories confirms this is one trend that you should definitely be on top of.

  • Taking the leap to open source?

    So you've done the math and decided there may be a good business case for Linux after all. Just make sure you don't dive into the world of open source without fastening the rope securely to the bridge.

  • Open source Visionary: Business not spooked by Linux

    Linux expert claims the open-source community will not make the mistakes of the Unix world.

Reviews (4)

  • Autonomic transmission

    In an industry that loves buzzwords, autonomic computing continues to attract attention. Can the promise of self-managing IT systems ever be met, and how will businesses change if that happens?

  • Corporate mobility: Six wireless e-mail packages tested

    There's an abundance of wireless-capable devices and a growing number of networks to service them. How do you make your corporate e-mail available to staff when they're out of the office?

  • Dell Inspiron 9400

    The Dell Inspiron 9400 packs a solid set of multimedia features, and when configured with Intel's Core Duo processor, it has enough power to speed through virtually any task, from editing video to playing games.

  • Search and deploy

    ZDNet Australia looks at software deployment packages designed to help you reduce network administration costs.

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