The Department of Foreign Affairs and Trade is gearing up for a nine-month IT help desk transformation project to improve desktop support for its VIPs, diplomats and senior government officials.
Motive, which develops support and help desk software for large computer companies, is expected to hold an initial public offering next week--three years after its first attempt.
Given the need to drive hardware sales while Compaq and HP build their combined services organisation, the most likely IT model is that of a managed services provider (MSP) rather than an application services provider (ASP).
Whether to move into handheld technology is a decision each organisation has to analyse and make for itself. Here are some topics to cover as you explore using and supporting handheld devices.
Linux expert claims the open-source community will not make the mistakes of the Unix world.
A few years ago, the uptake of biometric technology was considered a sure thing. But fast forward to present day and ZDNet Australia can reveal that companies are reluctant to use biometrics due to their negative stigma.
Whether to move into handheld technology is a decision each organisation has to analyse and make for itself. Here are some topics to cover as you explore using and supporting handheld devices.
In an industry known for its hype, it's understandably difficult for many managers to make sense of new trends. But in the case of IT Infrastructure Library, a growing body of success stories confirms this is one trend that you should definitely be on top of.
So you've done the math and decided there may be a good business case for Linux after all. Just make sure you don't dive into the world of open source without fastening the rope securely to the bridge.
Linux expert claims the open-source community will not make the mistakes of the Unix world.
The Dell Inspiron 9400 packs a solid set of multimedia features, and when configured with Intel's Core Duo processor, it has enough power to speed through virtually any task, from editing video to playing games.
ZDNet Australia looks at software deployment packages designed to help you reduce network administration costs.
In an industry that loves buzzwords, autonomic computing continues to attract attention. Can the promise of self-managing IT systems ever be met, and how will businesses change if that happens?
There's an abundance of wireless-capable devices and a growing number of networks to service them. How do you make your corporate e-mail available to staff when they're out of the office?
Telstra shareholders fear break up
What do Telstra shareholders think of the telco's new CEO David Thodey? And would they support the government'… Watch it now
The Change Program changes its Agenda
What happens when you change the agenda of the ATO's Change Program, or program in some changes to the Agenda?… Watch it now
Microsoft's Tracey Fellows on Windows 7
After the launch of Windows 7 last week, ZDNet.com.au spoke briefly with Microsoft Australia and New Zealand M… Watch it now
Having problems with complex data center? Simplify your data center now.
Can not-so-smart meters help the NBN?
Can the Telco Reform Act be win-win?
Has New Zealand's smiling assassin delivered?
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