Lower costs may be drawing businesses into Voice over Internet Protocol (VoIP), but improved services are keeping them there.
They promise low-cost connectivity that could make conventional, expensive WANs a thing of the past. But can roll-your-own Internet VPNs really deliver?
Most of us have cordless phones at home, but few have them at work. Cisco, NEC, and several startups are hoping to change that, with handsets that connect via Wi-Fi.
The call centre industry in Asia Pacific will sustain growth over the next 5 to 6 years despite the worsening economic climate and the aftermath of the terrorist attacks on US soil in September, which have both led to reduced spending among companies.
As CIO columnist Jon Oltsik explains, CIOs have four main priorities--including cutting costs and better aligning IT with business strategy. Here's why he believes today's economic climate is the right time to advance these goals.
I have seen the NBN, and it looks a lot like Christina Aguilera. Or, at least, it looked like her when I dropped into Ericsson's Melbourne headquarters recently to see a live demo of their NBN solutions. Yet behind the streaming TV, one question lingers -- and not even the government seems able to answer it.
In this feature, ZDNet.com.au speaks to IT managers across the nation to collate their "war stories" deploying Voice over Internet Protocol (VoIP) in their organisations. Cut through the spin and find out what's really happening on the Australian VoIP front.
It may have had its share of teething pains, but medical clinic chain Medi 7 has used its VoIP and open source Asterisk PABX rollout to improve call routing and slash thousands of dollars in telecommunications costs.
It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.
They promise low-cost connectivity that could make conventional, expensive WANs a thing of the past. But can roll-your-own Internet VPNs really deliver?
It was around nine years since strong-armed government departments began to realise willy-nilly outsourcing wasn't, perhaps, the best idea. However, with contracts signed and staff already migrated, there was little to do but ride out the storm. In this special report, we look at the Victoria Police and the South West Alliance of Rural Hospitals' approach to managed services.
It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.
The spread of convenient wireless LANs has delighted hackers, who find many WLANs vulnerable. Managing and securing a wireless network is therefore vital, but rarely done well. ZDNet Australia compares the offerings from AirDefense and AirMagnet.
Telstra shareholders fear break up
What do Telstra shareholders think of the telco's new CEO David Thodey? And would they support the government'… Watch it now
The Change Program changes its Agenda
What happens when you change the agenda of the ATO's Change Program, or program in some changes to the Agenda?… Watch it now
Microsoft's Tracey Fellows on Windows 7
After the launch of Windows 7 last week, ZDNet.com.au spoke briefly with Microsoft Australia and New Zealand M… Watch it now
Having problems with complex data center? Simplify your data center now.
Can the Telco Reform Act be win-win?
Has New Zealand's smiling assassin delivered?
The long-awaited separation of Telstra
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