Tags: hcl, offshore

News (4)

• Indian outsourcer gets deeper into bank accounts

  HCL Technologies has signed a wide-ranging deal with financial services software vendor Misys that will see the Indian outsourcer make further inroads into Australia's banking sector.

• Fonterra to offshore IT jobs to India?

  New Zealand's largest company, dairy group Fonterra, is considering outsourcing its worldwide information services functions to HCL in India.

• Australia overreacts to Indian outsourcing: Gartner

  The level of outrage over the outsourcing of software development to India is disproportionate to the effect it is having on the local industry, according to analysis group Gartner.

• India's call centre staff burn out

  Assuming false identities and copying foreign accents take their toll on Indian call centre workers, according to a new study.

Features and Case Studies (3)

• Australia overreacts to Indian outsourcing: Gartner

  The level of outrage over the outsourcing of software development to India is disproportionate to the effect it is having on the local industry, according to analysis group Gartner.

• Offshoring: How far, how deep?

  The question on the lips of most CIOs is no longer whether to send work offshore. It's a question of how much to send.

• Outsourcing CRM operations a wise choice?

  Outsourcing customer relationship management -- generally seen as part of the business process outsourcing trend -- is a complex undertaking. And it's about a lot more than "shipping jobs overseas" ....

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