News (6)

  • Indian outsourcer gets deeper into bank accounts

    HCL Technologies has signed a wide-ranging deal with financial services software vendor Misys that will see the Indian outsourcer make further inroads into Australia's banking sector.

  • Fonterra to offshore IT jobs to India?

    New Zealand's largest company, dairy group Fonterra, is considering outsourcing its worldwide information services functions to HCL in India.

  • TCS Australia chops 15 staff

    Citing a slow down in financial services, IT outsourcing firm Tata Consultancy Services has chopped 15 SAP specialists from its Australian financial services division.

  • India's call centre staff burn out

    Assuming false identities and copying foreign accents take their toll on Indian call centre workers, according to a new study.

  • Intel launches new SME server building blocks

    Intel has launched a new collection of modular-server building blocks for companies including OEMs and resellers to include in servers made for small and medium businesses.

More News >

Features and Case Studies (3)

  • Offshoring: How far, how deep?

    The question on the lips of most CIOs is no longer whether to send work offshore. It's a question of how much to send.

  • Australia overreacts to Indian outsourcing: Gartner

    The level of outrage over the outsourcing of software development to India is disproportionate to the effect it is having on the local industry, according to analysis group Gartner.

  • Outsourcing CRM operations a wise choice?

    Outsourcing customer relationship management -- generally seen as part of the business process outsourcing trend -- is a complex undertaking. And it's about a lot more than "shipping jobs overseas" ....

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