HCL Technologies has signed a wide-ranging deal with financial services software vendor Misys that will see the Indian outsourcer make further inroads into Australia's banking sector.
New Zealand's largest company, dairy group Fonterra, is considering outsourcing its worldwide information services functions to HCL in India.
Citing a slow down in financial services, IT outsourcing firm Tata Consultancy Services has chopped 15 SAP specialists from its Australian financial services division.
Assuming false identities and copying foreign accents take their toll on Indian call centre workers, according to a new study.
Intel has launched a new collection of modular-server building blocks for companies including OEMs and resellers to include in servers made for small and medium businesses.
The question on the lips of most CIOs is no longer whether to send work offshore. It's a question of how much to send.
The level of outrage over the outsourcing of software development to India is disproportionate to the effect it is having on the local industry, according to analysis group Gartner.
Outsourcing customer relationship management -- generally seen as part of the business process outsourcing trend -- is a complex undertaking. And it's about a lot more than "shipping jobs overseas" ....
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