Several Victorian local councils have bought new hardware from vendor 3Com as they upgrade their telephony and data networks.
Australian financial software vendor Reckon will dump its existing call centre technology provider Interactive Intelligence in favour of a Voice over Internet Protocol (VoIP) solution from Avaya.
Voice over Internet Protocol, in some way, shape, or form, is a standard inclusion now with most business telephony systems. We review the latest offerings.
How can you tell if your business is ready for Voice over IP? Also, who are the leading IP handset providers and systems integrators in Australia?
If a car starts to stall, drivers would pop the bonnet and check the individual components. But when a network goes down, how are the weak points identified and isolated?
A great little all-in-one network connectivity and security device that offers good value for money and is perfect for a small office or branch/regional office deployment. You would be hard pressed to pass by the 890 family of ISR devices from Cisco.
An impressive set-up well worth the consideration for any small office looking to bring their telephony systems into the 21st century.
If you're thinking about voice over IP, we take a look at the steps involved in getting it set up and what's on offer from four major vendors.
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