Government was once the great hope for open source but it will continue to diminish due to a lack of support according to the CIOs of Australia's largest government agencies.
Government continues to shun colossal outsourcing contracts in favour of selective sourcing, while businesses display growing confidence in software-as-a-service -- however sustained skills shortages have plagued deployments, sparking interest in offshore options.
Australian Taxation Office (ATO) second commissioner Greg Farr said his staff are performing the equivalent of one regular Siebel implementation per week as they keep a case management system deployment on track.
The Australian Taxation Office is rationalising its decision-making process as it gears up for a new stage of its AU$450 million, four-year change program.
The Australian Taxation Office (ATO) may have opted against a recent proposal to offshore, but it still seems the writing is on the wall following May's federal budget.
The ATO's decision not to offshore software development is a much-needed reminder that despite the technical wizardry of remote/teleworking and the costs benefits of India, simple face-to-face communication can never be bettered.
In the second part of his interview, Defence CIO Greg Farr talks about outsourcing, the skills crisis and reveals his most urgent IT priority.
Defence CIO Greg Farr (part two) talks about outsourcing, the skills crisis and reveals his most urgent IT priority.
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