News (11)

  • Customer service of the future

    Forget predictions. Instead here is what I want to see happen in 2004.

  • Policy vs procedure

    Does the government have the right idea in helping small business in Australia? And can a joint public/private sector working party help?

  • Vote from home

    How easy are we making it for voters to participate in our elections?

  • Freedom in the balance

    Is getting fired for writing a blog on your company a violation of freedom of speech?

  • e-voting: what's stopping us?

    The technology is there... so what is the holdup with electronic voting in Australia?

Features and Case Studies (6)

  • Opening lines of communication

    Don't let having a mobile workforce break down your communications. In Australia, some organisations, through the use of wireless integration, have increased their lines of contact, and not just out in the field.

  • How to integrate hosted applications

    As it becomes more popular to have applications hosted by an external service provider, what implications does this have for integrating those applications with your other systems? ZDNet Australia investigates.

  • Stop buying IT you don't need

    'Rightsizing' need not be ominous management-speak for losing your job. Here's how to make sure your IT infrastructure is the right size for the job.

  • Fine-tuning Web performance

    How do you know if your Web site is working properly, attracting the right audience and giving them what they need? Follow this guide to streamlining and fine-tuning your site's performance.

  • Web services: Messiah or mirage?

    Software vendors keep telling us that Web services are the answer. But what is the question? ZDNet Australia explores the state of Web services today.

Reviews (2)

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