News (12)

  • Certification standards

    The need for precise standards for the ICT industry is becoming more evident, especially in the field of security.

  • Another moving experience

    I seem to be a magnet for annoying customer service interactions, and expensive CRM systems don't seem to be helping. Can small businesses learn from bigger businesses' mistakes?

  • Aust exec investment: It just doesn't compute

    How can we expect any stability in a market where executives don't seem to be willing to invest in the future?

  • Electronic paper: just a pipe ream?

    The dream of the paperless office is as far away as it ever was, or at least that's what printer vendors will tell you. But electronic documents are making serious inroads into their dead-tree rivals.

  • The host with the most

    Business critical Web sites require fail-proof Web hosting. ZDNet Australia reports on companies who can manage the load whilst you focus on your business.

More News >

Features and Case Studies (16)

  • How to manage outsourcing risks

    If you think managing the risk of IT projects is all about throwing everything over the fence to an external supplier, think again.

  • The retiring brain boom

    Baby boomers are retiring and the experience they will take with them represents a huge potential loss for Australian businesses. ZDNet Australia investigates how this know-how can be retained.

  • When to outsource helpdesks

    The PC helpdesk is the interactive interface between the IT department and your business. What are the challenges involved in outsourcing the helpdesk?

  • Biometrics: Still searching for a pulse

    A few years ago, the uptake of biometric technology was considered a sure thing. But fast forward to present day and ZDNet Australia can reveal that companies are reluctant to use biometrics due to their negative stigma.

  • Do firewalls really work?

    How secure is your network? What are the key limitations of today's firewall solutions? Answers to these questions and more in this special report.

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Reviews (3)

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