Australian Tax Office CIO Bill Gibson believes that with the days of one-vendor-fits-all type outsourcing now over, long-running rivals will be forced to enter marriages of convenience if they are to get a share of the government dollar.
With the big contracts signed and sealed, the mid-tier outsourcing market is primed for increased competition and growth, according to industry pundits.
Many companies that have outsourced their IT are dissatisfied with the service provided by outsourcers, but few are likely to stop the practice altogether, opting instead to renegotiate current contracts.
New sectors will push to the forefront of IT spending during the next four years, according to IDC.
Australian IP telephony hardware revenue is set to hit AU$679.33 million by 2006, with up to 40 per cent of existing equipment replaced by hardware that includes IP telephony capability, according to IDC.
If you think managing the risk of IT projects is all about throwing everything over the fence to an external supplier, think again.
Australian IP telephony hardware revenue is set to hit AU$679.33 million by 2006, with up to 40 per cent of existing equipment replaced by hardware that includes IP telephony capability, according to IDC.
The actual administration of e-mail -- getting it into your company, filtering it, distributing it, providing mobile access to it, archiving it, backing it up, undeleting it -- can be an extremely time-consuming, bothersome process.
It was around nine years since strong-armed government departments began to realise willy-nilly outsourcing wasn't, perhaps, the best idea. However, with contracts signed and staff already migrated, there was little to do but ride out the storm. In this special report, we look at the Victoria Police and the South West Alliance of Rural Hospitals' approach to managed services.
The PC helpdesk is the interactive interface between the IT department and your business. What are the challenges involved in outsourcing the helpdesk?
Intrusion detection appears to have hit the bottom of its hype cycle with a particularly loud thud. Is there value beyond the hot air, and how can you make it work productively?
Telstra shareholders fear break up
What do Telstra shareholders think of the telco's new CEO David Thodey? And would they support the government'… Watch it now
The Change Program changes its Agenda
What happens when you change the agenda of the ATO's Change Program, or program in some changes to the Agenda?… Watch it now
Microsoft's Tracey Fellows on Windows 7
After the launch of Windows 7 last week, ZDNet.com.au spoke briefly with Microsoft Australia and New Zealand M… Watch it now
Has New Zealand's smiling assassin delivered?
The long-awaited separation of Telstra
Google open-sources JavaScript tools
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