News (23)

  • Govt CIOs: Vendors must play nice in multisourcing

    Australian Tax Office CIO Bill Gibson believes that with the days of one-vendor-fits-all type outsourcing now over, long-running rivals will be forced to enter marriages of convenience if they are to get a share of the government dollar.

  • Mid-tier outsourcing heats up in Australia

    With the big contracts signed and sealed, the mid-tier outsourcing market is primed for increased competition and growth, according to industry pundits.

  • Outsourcing 101: Who's happy with the process?

    Many companies that have outsourced their IT are dissatisfied with the service provided by outsourcers, but few are likely to stop the practice altogether, opting instead to renegotiate current contracts.

  • Gloom lifts on IT spending

    New sectors will push to the forefront of IT spending during the next four years, according to IDC.

  • Aust IP telephony revenues to boom: IDC

    Australian IP telephony hardware revenue is set to hit AU$679.33 million by 2006, with up to 40 per cent of existing equipment replaced by hardware that includes IP telephony capability, according to IDC.

More News >

Features and Case Studies (17)

  • How to manage outsourcing risks

    If you think managing the risk of IT projects is all about throwing everything over the fence to an external supplier, think again.

  • Aust IP telephony revenues to boom: IDC

    Australian IP telephony hardware revenue is set to hit AU$679.33 million by 2006, with up to 40 per cent of existing equipment replaced by hardware that includes IP telephony capability, according to IDC.

  • Taming the alpha mail

    The actual administration of e-mail -- getting it into your company, filtering it, distributing it, providing mobile access to it, archiving it, backing it up, undeleting it -- can be an extremely time-consuming, bothersome process.

  • Managed services: Kinder, gentler outsourcing

    It was around nine years since strong-armed government departments began to realise willy-nilly outsourcing wasn't, perhaps, the best idea. However, with contracts signed and staff already migrated, there was little to do but ride out the storm. In this special report, we look at the Victoria Police and the South West Alliance of Rural Hospitals' approach to managed services.

  • When to outsource helpdesks

    The PC helpdesk is the interactive interface between the IT department and your business. What are the challenges involved in outsourcing the helpdesk?

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Reviews (1)

  • Intrusion detection: caught in its own web?

    Intrusion detection appears to have hit the bottom of its hype cycle with a particularly loud thud. Is there value beyond the hot air, and how can you make it work productively?

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