Melbourne-based online benchmarking company Global Reviews found in a recent research exercise that 50 percent of complaints it sent to companies via e-mail were "either not addressed or ignored altogether".
Australia's corporate sector has received a bad report card when it comes to keeping shareholders informed online seemingly ignoring the recent push for greater corporate transparency.
While the Internet is enjoying some success in delivering health insurance information to consumers, individuals are still hesitant to make payments on the Internet, a recent study has indicated.
Who's logging on and what services are on offer when it comes to Internet banking? ZDNet Australia investigates Web banking services, and profiles Australia's leading e-banking providers.
These days, more and more people are choosing to avoid the tacky tinsel and Christmas carol muzak by hitting the Internet to buy presents for their nearest and dearest. ZDNet Australia looks at the online shopping boom expected to take place this holiday season.
Telstra shareholders fear break up
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The Change Program changes its Agenda
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Microsoft's Tracey Fellows on Windows 7
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The long-awaited separation of Telstra
Google open-sources JavaScript tools
The key Topik is always money
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