Project Phoenix, AGL Energy's four-year revamp of its billing and computer systems, has produced $25 million worth of savings for the gas giant, with 1.6 million customers migrated to the company's new billing platform.
Ending a four year business relationship, Computer Sciences Corporation has lost a deal to supply IT support services to oil and gas company Santos
Microsoft is stepping up its efforts to push its .Net strategy through ASPs and is starting to negotiate licensing deals that allow service providers to charge for software on a pay-as-you-go basis, as opposed to a monthly fee.
Web hosting firms can reduce costs and enhance the reliability of sites. But careful consideration of availability, security and performance levels is needed before taking the plunge.
The next big shakeout will hit off-site Web hosts, called "managed service providers." As this sector consolidates, IT customers are losing faith in hosted services.
Welcome to the CIO Vision Series and congratulations to Cesare Tizi, who was awarded the ZDNet Australia CIO of the Year award for 2007. Tizi was recognised for the work he did while successfully leading Australia's largest energy supplier, AGL Energy, through a period of intense change.
The actual administration of e-mail -- getting it into your company, filtering it, distributing it, providing mobile access to it, archiving it, backing it up, undeleting it -- can be an extremely time-consuming, bothersome process.
Business process outsourcing has much in common with its smaller sibling IT outsourcing, but there are still some lessons to be learned.
On any list of businesses that can't afford downtime or system failure, power companies have to be close to the top. So when New Zealand electricity and gas generator and retailer Genesis Energy experienced a series of flaws in its backup and recovery systems, it had to act.
How can companies hope to protect their data -- and how can we hope to stop identity theft -- when we ignore the most basic protection methods?
Do you Google Wave?
If you want attention online, then mention that you have a couple of Google Wave invites to giveaway and watch… Watch it now
Thunderbird 3 takes flight
Thunderbird 3 is finally here, after a gestation period measured in
years. The latest version of Mozilla's fr… Watch it now
Google Chrome beta for Mac
It's not fully baked yet, but Google Chrome for Mac reaches a major milestone with the release of an official … Watch it now
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Having problems with complex data center? Simplify your data center now.
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