Many IT executives are on the fence about Web services. Find out what one expert has to say about making the decision to implement and the associated risk factors that you must factor in to any ROI projection for Web services projects.
As CIO columnist Jon Oltsik explains, CIOs have four main priorities--including cutting costs and better aligning IT with business strategy. Here's why he believes today's economic climate is the right time to advance these goals.
One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?
The financial services industry has discovered that introducing self-service technology in bank branches can not only cut waiting times, it can actually alter consumers' perceptions for the better.
Finding hidden patterns and trends in masses of corporate data--in real time--takes up enormous processing power, but it can be very profitable.
Many IT executives are on the fence about Web services. Find out what one expert has to say about making the decision to implement and the associated risk factors that you must factor in to any ROI projection for Web services projects.
guide If you want to get your proposals past the CFO, you must show how the technology investment is going to help the company move forward. Enlist the help of the requesting department and speak in language the financial people want to hear.
As CIO columnist Jon Oltsik explains, CIOs have four main priorities--including cutting costs and better aligning IT with business strategy. Here's why he believes today's economic climate is the right time to advance these goals.
One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?
silicon.com's Jo Best looks at 10 oft-debated areas in mobile and wireless and asks a simple question: how much should you care over the next 12 months?
Tape, disk, or optical? We set a budget of AU$20,000 and asked three vendors to come up with a storage solution.
The ease and convenience of instant messaging has made it popular with users. But is instant messaging a curse or a boon for the office environment?
Apple drops iPhone NDA
A little more than six months after Apple initially offered its software development kit for the iPhone, the c… Watch it now
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Superguide: Printers -- all you need to know
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
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