News (10)

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • PeopleSoft could topple SAP in Australia

    The PeopleSoft-J.D. Edwards merger will enhance the combined entity's standing in the enterprise software space in Australia and pose a serious threat to SAP.

  • J D Edwards' Ian Hodge: Straight to the source

    What sets J D Edwards apart from the likes of Siebel and PeopleSoft? We speak with Ian Hodge, managing director Australia/New Zealand, about the future of business software and services.

  • Can you handle CRM?

    Trying to master customer relationship management (CRM) suites these days is somewhat akin to attempting to eat not-quite-solid Jell-O with a fork. In trying to do everything, some CRM packages wind up doing nothing. ZDNet evaluates three CRM vendors.

  • Software firms stumble in second quarter

    High-tech companies are starting to report their second-quarter earnings, and for much of the enterprise software business, the picture is bleaker than expected.

Features and Case Studies (9)

  • Australia: CRM leaders go head to head

    Pivotal's Helen Robinson and salesforce.com's Doug Farber debate on where the local customer relationship management business is headed.

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • PeopleSoft could topple SAP in Australia

    The PeopleSoft-J.D. Edwards merger will enhance the combined entity's standing in the enterprise software space in Australia and pose a serious threat to SAP.

  • Mapping Australia's CRM future

    CRM might be a staid topic but unlike the Latham-Howard "great debate", at least the chief executives of two leading software companies -- Intentia and PeopleSoft -- had some pertinent views to exchange.

  • J D Edwards' Ian Hodge: Straight to the source

    What sets J D Edwards apart from the likes of Siebel and PeopleSoft? We speak with Ian Hodge, managing director Australia/New Zealand, about the future of business software and services.

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