News (79)

  • TCS Australia chops 15 staff

    Citing a slow down in financial services, IT outsourcing firm Tata Consultancy Services has chopped 15 SAP specialists from its Australian financial services division.

  • IBM Australia hit $4bn in 2008

    Enterprise technology giant IBM must be thanking Australia a billion or more correctly four, after Big Blue's local office pulled in more than $4 billion in revenues for the first time in the 2008 calendar year.

  • Indian outsourcers feel credit squeeze

    Indian outsourcing companies are likely to be affected by the economic downturn in the US, an Indian trade body has warned.

  • Accenture Australia escapes job cuts

    The Australian office of technology consulting company Accenture has no plans to lay off staff, despite outlining significant redundancies in its UK office in response to the global financial services crisis.

  • CBA reinvents SLAs for Telstra deal

    Commonwealth Bank of Australia's $1 billion telecommunications deal with Telstra is the toughest the bank has negotiated with a supplier, according to CBA CIO Michael Harte, and all without the use of traditional service level agreements (SLAs).

More News >

Features and Case Studies (32)

  • 10 ways the credit crunch will hit IT

    As job losses mount and with HP announcing it will lay off tens of thousands of workers following its purchase of EDS, we look at what the crunch means for the IT industry.

  • Commonwealth Bank: Michael Harte, CIO

    ZDNet Australia meets with Michael Harte, CIO of the Commonwealth Bank to find out his views on security and sourcing (both out- and open-).

  • Outsourcing CRM operations a wise choice?

    Outsourcing customer relationship management -- generally seen as part of the business process outsourcing trend -- is a complex undertaking. And it's about a lot more than "shipping jobs overseas" ....

  • BPO: Save money or fix your processes?

    Business process outsourcing has much in common with its smaller sibling IT outsourcing, but there are still some lessons to be learned.

  • Q&A: BMC CEO Bob Beauchamp

    BMC Software CEO Bob Beauchamp has headed up the company since the beginning of the decade, transforming it into the business service management power it is today. We find out what his priorities are.

More Features and Case Studies >

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