If they're done right, portals can provide financial returns and less tangible benefits. How can you get the best results and how do you measure your success?
One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?
Many IT executives are on the fence about Web services. Find out what one expert has to say about making the decision to implement and the associated risk factors that you must factor in to any ROI projection for Web services projects.
As CIO columnist Jon Oltsik explains, CIOs have four main priorities--including cutting costs and better aligning IT with business strategy. Here's why he believes today's economic climate is the right time to advance these goals.
Tape, disk, or optical? We set a budget of AU$20,000 and asked three vendors to come up with a storage solution.
If they're done right, portals can provide financial returns and less tangible benefits. How can you get the best results and how do you measure your success?
One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?
Many IT executives are on the fence about Web services. Find out what one expert has to say about making the decision to implement and the associated risk factors that you must factor in to any ROI projection for Web services projects.
guide If you want to get your proposals past the CFO, you must show how the technology investment is going to help the company move forward. Enlist the help of the requesting department and speak in language the financial people want to hear.
As CIO columnist Jon Oltsik explains, CIOs have four main priorities--including cutting costs and better aligning IT with business strategy. Here's why he believes today's economic climate is the right time to advance these goals.
Tape, disk, or optical? We set a budget of AU$20,000 and asked three vendors to come up with a storage solution.
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