News (28)

  • Aussie entrepreneur jackpots in Fujitsu sale

    Australian entrepreneur John Orrock has sold his CRM systems integration business Okere to the US arm of Fujitsu Consulting in a multi-million dollar deal.

  • Australian banks failing to capitalise on CRM

    Australian banks are lagging well behind world standards when it comes to using customer relationship management (CRM) technologies, and recent attempts to use CRM as a cost-cutting exercise may be doomed to failure, according to industry experts.

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • Get executive buy in: BankWest CIO

    Australian businesses need to make IT leaders part of the executive team to drive business strategy, according to one leading CIO.

  • I-manager survey

    The damage estimates from the dot-com implosion and the ensuing economic downturn are still being tallied, but this much is already clear: The job of delivering successful e-business initiatives has become a whole lot more demanding than it was during the Internet's heyday. Are you up for the I-Manager challenge?

Features and Case Studies (21)

  • 10 ways the credit crunch will hit IT

    As job losses mount and with HP announcing it will lay off tens of thousands of workers following its purchase of EDS, we look at what the crunch means for the IT industry.

  • Australian banks failing to capitalise on CRM

    Australian banks are lagging well behind world standards when it comes to using customer relationship management (CRM) technologies, and recent attempts to use CRM as a cost-cutting exercise may be doomed to failure, according to industry experts.

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • Offshoring: How far, how deep?

    The question on the lips of most CIOs is no longer whether to send work offshore. It's a question of how much to send.

  • The business of document management

    Two document management specialists talk about their business strategies.

Reviews (1)

  • Archiving: what's in store?

    Tape, disk, or optical? We set a budget of AU$20,000 and asked three vendors to come up with a storage solution.

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