News (22)

  • IBM confirms JP Morgan outsourcing deal

    JP Morgan Chase on Monday announced a seven-year, $5 billion outsourcing deal with IBM.

  • Caspari needs to come clean

    The first task on new EDS Australia and New Zealand vice president David Caspari's plate should be to come clean on exactly what the local consequences of HP's acquisition of the Texan IT outsourcing giant will be.

  • Speed comes off Satyam rocket

    The Australian division of Indian IT outsourcer Satyam has slowed the rate at which it is hiring new staff and reported flat growth over the past three months.

  • Super group signs AU$140 million deal with IBM

    Investment and superannuation organisation Russell Investment Group has signed a seven-year, AU$140 million business transformation outsourcing deal with IBM.

  • Aust services company replaces IBM at ING

    Kaz Group subsidiary Aspect Computing has won an outsourcing contract with ING Australia, worth between AU$15-22 million over five years.

Features and Case Studies (17)

  • 10 ways the credit crunch will hit IT

    As job losses mount and with HP announcing it will lay off tens of thousands of workers following its purchase of EDS, we look at what the crunch means for the IT industry.

  • BPO: Save money or fix your processes?

    Business process outsourcing has much in common with its smaller sibling IT outsourcing, but there are still some lessons to be learned.

  • Get executive buy in: BankWest CIO

    Australian businesses need to make IT leaders part of the executive team to drive business strategy, according to one leading CIO.

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • Offshoring: How far, how deep?

    The question on the lips of most CIOs is no longer whether to send work offshore. It's a question of how much to send.

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