ING Australia today extended and expanded a contract with KAZ that will see the Telstra subsidiary manage more of the financial services group's IT infrastructure over the next five years.
Sydney Water will soon decide on suppliers for a substantial portion of its IT spend over the next three years with the business planning to continue keeping a lot of its technology work at arm's length.
Business process outsourcing has much in common with its smaller sibling IT outsourcing, but there are still some lessons to be learned.
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