Is Web-based training the answer to high staff turnover in the call centre industry? Examine why one company believes this to be the case.
The damage estimates from the dot-com implosion and the ensuing economic downturn are still being tallied, but this much is already clear: The job of delivering successful e-business initiatives has become a whole lot more demanding than it was during the Internet's heyday. Are you up for the I-Manager challenge?
If you think IT training is a good place to make budget cuts, here's something to think about: Some human capital management experts say that even if cutting training budgets saves you a little money now, it's likely to cost you a lot more in the long run.
E-learning cuts costs, saves on travel, and keeps your employees on the cutting edge. Is it the best technology investment you'll make this year?
From doling out t-shirts to organising development and career planning programs, companies strive to keep their employees motivated. Here are some tips for keeping staff happy.
Is Web-based training the answer to high staff turnover in the call centre industry? Examine why one company believes this to be the case.
We look at five organisations that took different approaches to satisfying a common business requirement: to improve the management of corporate information. We hear from Jetstar, Family Court, SHFA, Count Wealth and MBF.
Sometimes you just must have the latest technology, and swallow the associated risks of being the first to use it. We talk to Australian companies that couldn't wait.
Visa CIO touts new transaction technologies
Michael Dreyer, CIO of Visa, expresses what innovation means to him in different areas, such as their PayWave … Watch it now
Australian Govt funds IT start-ups
Google should come clean on datacentres
US shows what OPEL could have been
Broadband speedtest
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Superguide: Printers -- all you need to know
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
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