News (5)

  • Can you handle CRM?

    Trying to master customer relationship management (CRM) suites these days is somewhat akin to attempting to eat not-quite-solid Jell-O with a fork. In trying to do everything, some CRM packages wind up doing nothing. ZDNet evaluates three CRM vendors.

  • The security paradox

    Distributed systems and the Web have helped create a security paradox: providing workers enough access to do their jobs, while maintaining enough control over the network to keep it secure.

  • Succeeding in integration: Part two

    Nothing succeeds like other people's success if you can learn from their experiences, that is.

  • Banking on brain power

    The secret to edging out the competition is dicovering where your organisation's knowledge lies, and managing it effectively. ZDNet Australia investigates.

  • Y2K-proofing your databases

    Tech Analysis: Leap day poses problem at turn of century, PC Week Labs finds

Features and Case Studies (6)

  • Mapping Australia's CRM future

    CRM might be a staid topic but unlike the Latham-Howard "great debate", at least the chief executives of two leading software companies -- Intentia and PeopleSoft -- had some pertinent views to exchange.

  • Survival of software's fittest

    In the flat enterprise software market, the message is clear: It's time to hunt or be hunted.

  • How to integrate hosted applications

    As it becomes more popular to have applications hosted by an external service provider, what implications does this have for integrating those applications with your other systems? ZDNet Australia investigates.

  • The security paradox

    Distributed systems and the Web have helped create a security paradox: providing workers enough access to do their jobs, while maintaining enough control over the network to keep it secure.

  • Succeeding in integration: Part two

    Nothing succeeds like other people's success if you can learn from their experiences, that is.

More Features and Case Studies >

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