News (69)

  • TCS Australia chops 15 staff

    Citing a slow down in financial services, IT outsourcing firm Tata Consultancy Services has chopped 15 SAP specialists from its Australian financial services division.

  • EDS banks $480 million Australian deal

    The Bank of Queensland has outsourced its IT services to EDS in a massive 10-year, AU$480 million contract.

  • Indian outsourcers feel credit squeeze

    Indian outsourcing companies are likely to be affected by the economic downturn in the US, an Indian trade body has warned.

  • JPMorgan Chase cancels IBM outsourcing contract

    JPMorgan Chase announced on Wednesday that it will cancel its multiyear, $5 billion outsourcing contract with IBM, bucking an industry trend that has seen IT outsourcing grow by dramatic proportions.

  • HP bags US$500 million outsourcing deal

    Hewlett-Packard announced that it had received a US$500 million contract to provide global IT services for European commercial bank and financial services firm WestLB in the U.S. overnight.

Features and Case Studies (28)

  • 10 ways the credit crunch will hit IT

    As job losses mount and with HP announcing it will lay off tens of thousands of workers following its purchase of EDS, we look at what the crunch means for the IT industry.

  • Outsourcing CRM operations a wise choice?

    Outsourcing customer relationship management -- generally seen as part of the business process outsourcing trend -- is a complex undertaking. And it's about a lot more than "shipping jobs overseas" ....

  • Commonwealth Bank: Michael Harte, CIO

    ZDNet Australia meets with Michael Harte, CIO of the Commonwealth Bank to find out his views on security and sourcing (both out- and open-).

  • BPO: Save money or fix your processes?

    Business process outsourcing has much in common with its smaller sibling IT outsourcing, but there are still some lessons to be learned.

  • Jus' got the banking IT blues

    Will Suncorp chief information officer Jeff Smith stick around if the bank's rapid decline in value due to the credit crisis lead to a fire sale of several of its key divisions?

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