News (31)

  • Yahoo scraps enterprise IM

    Yahoo confirmed on Thursday that it is no longer selling a version of its popular instant-messaging service for corporations, ending the Web portal's attempt to sell IM as a software package.

  • Corporate IM not an instant success

    Converting free consumer products into paid services tailored to a business clientele can be harder than it looks.

  • IM matures: five trends to track

    As IM takes its place in the enterprise, ZDNet uncovers how it will need to evolve to meet unique corporate needs.

  • IM: From fad to big business and beyond

    Instant Messaging is a phenomenon which evolved from kids chatting to corporate execs dealing with members of the board. But where to now?

  • Instant messaging for business

    The ease and convenience of instant messaging has made it popular with users. But is instant messaging a curse or a boon for the office environment?

Features and Case Studies (19)

  • Analysis: Enterprise IM a tough sell

    Converting free consumer products into paid services tailored to a business clientele can be harder than it looks.

  • How to stop SPIM abuse

    Abuse of IM can cripple workforce productivity, and even more serious is SPIM -- spam sent through instant messaging -- which is growing like a virus.

  • IM: From fad to big business and beyond

    Instant Messaging is a phenomenon which evolved from kids chatting to corporate execs dealing with members of the board. But where to now?

  • Instant messaging for business

    The ease and convenience of instant messaging has made it popular with users. But is instant messaging a curse or a boon for the office environment?

  • Portals: opening new doors to business

    If they're done right, portals can provide financial returns and less tangible benefits. How can you get the best results and how do you measure your success?

Reviews (1)

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