Citing a slow down in financial services, IT outsourcing firm Tata Consultancy Services has chopped 15 SAP specialists from its Australian financial services division.
HCL Technologies has signed a wide-ranging deal with financial services software vendor Misys that will see the Indian outsourcer make further inroads into Australia's banking sector.
Get an insider's look at Commonwealth Bank of Australia's technology operation with chief information officer Michael Harte in the first of our Changing of the guards series examining generational change in the nation's big four banks.
The question on the lips of most CIOs is no longer whether to send work offshore. It's a question of how much to send.
Outsourcing customer relationship management -- generally seen as part of the business process outsourcing trend -- is a complex undertaking. And it's about a lot more than "shipping jobs overseas" ....
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