Health insurer Australian Health Management deployed a biometric voice recognition system that has enabled the firm's customers to avoid any authentication-related questions which usually precede an account query or claim.
Telstra subsidiary KAZ has maintained its core ICT services business was not on the market despite investigating options for its superannuation assets.
ACA and ABA merger is nothing but a "token exercise."
Market research firm Gartner Asia-Pacific said three technology areas have been earmarked for growth in Asia's IT landscape through 2005.
Australian headquartered consumer connectivity technology developer, Portus, is seeking local telecommunications and utilities providers to partner the launch of its home gateway in late 2003.
A guy I know runs a tiling business, which as far as I can see involves his drinking lots of coffee, making lots of phone calls, and making sure that around a dozen different tilers do the actual hard work. As long as they're busy, he's making money. If he finds enough new business to keep them all going for two weeks, he can take off for Hawaii -- and still be making money.
We look at five organisations that took different approaches to satisfying a common business requirement: to improve the management of corporate information. We hear from Jetstar, Family Court, SHFA, Count Wealth and MBF.
As it becomes more popular to have applications hosted by an external service provider, what implications does this have for integrating those applications with your other systems? ZDNet Australia investigates.
Business process outsourcing has much in common with its smaller sibling IT outsourcing, but there are still some lessons to be learned.
What's holding back smart cards from widespread use in Australia? Could it be that vendors haven't found the applications consumers really want?
History of British PCs
The cash-strapped UK National Museum of Computing is home to an exhibition of the evolution of British PCs.… Watch it now
Telstra's BT coat doesn't fit
Australian security: the lucky country
Storage infrastructure on the tender track
Security superguide
When chief information officers and other technology managers talk about their priorities, security is always high on the list.
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Superguide: Printers -- all you need to know
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
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