News (9)

  • EDS nabs AU$372m services deal with CommBank

    Texan outsourcing giant, EDS, today announced it nabbed an AU$372 million 5-year IT-services contract with the Commonwealth Bank of Australia (CBA), boosting the total value of its CBA contracts to a tidy AU$772 million.

  • The fax machine is not dead

    Those who have declared the death of the humble fax machine are out of tune with the reality of modern enterprise communications.

  • Feds launch info security threat Web site

    The federal government has launched a Web site it says will allow government agencies to more securely report information security breaches, such as hacking or denial of service attacks.

  • Customer care--here, there, everywhere

    When Venus Swimwear added a Web-based live chat feature to its customer service channel two years ago, the company was careful to look before leaping.

  • Do AIBOs dream of electric sheep

    Contrary to the sales hype surrounding AIBO, it isn't quite the sentient companion you might have been expecting.

Features and Case Studies (2)

Reviews (7)

  • Samsung CLX-6210FX

    The Samsung CLX-6210 Colour Laser MFD offers great feature set at a very reasonable price, but duplex printing is slow.

  • Windows Vista Home Premium

    Windows Vista Home Premium is essentially warmed-over Windows XP Home Edition. If you're currently happy with Windows XP SP2, we see no compelling reason to upgrade. On the other hand, if you need a new computer right now, Windows Vista Home Premium is stable enough for everyday use.

  • Lexmark launches SMB printer

    Printer manufacturer Lexmark has unveiled an all-in-one offering aimed at the small- to medium-size business market.

  • Contact management packages reviewed

    We look at which product can help improve customer satisfaction.

  • Swiss-army printing: 3 MFDs tested

    They can print, copy, scan, and fax but can they open tins? We put multifunction devices to the test and find out.

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