News (4)

  • Corporate IM not an instant success

    Converting free consumer products into paid services tailored to a business clientele can be harder than it looks.

  • Software licensing: Ready for hardball?

    The Internet is forcing software vendors to come up with a variety of new licensing models. Here are strategies to help you, the buyer, get the most bang for your buck.

  • The privacy debate: The darker side of customer intimacy

    You may be spending generously to get closer to your customers, but can you guarantee their privacy? To a legal certainty? If these questions make you nervous, join the stampede: December 21, the date new national privacy laws kick into effect, is a whole lot closer than you think.

  • Facing up to global CRM

    Multinational companies that want to expand CRM to their offices worldwide face daunting challenges. Experts advise focused efforts for big pay offs.

Features and Case Studies (4)

  • SAP and on-demand: 'The switch is tougher'

    Henning Kagermann, chief of SAP, says new competition, fast-moving tech are driving the company to rethink how it builds its software and how to sell it.

  • Chizen: Friends, foes and China

    The big, booming nation is much on the mind of Adobe's CEO. Then there are the little matters of Apple and Microsoft.

  • Microsoft's Vamos in the hot seat

    The company's managing director, Steve Vamos, speaks to ZDNet about its changing competitive landscape, security issues, and the best way to sell software in Australia.

  • Software licensing: Ready for hardball?

    The Internet is forcing software vendors to come up with a variety of new licensing models. Here are strategies to help you, the buyer, get the most bang for your buck.

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Blogs

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