News (5)

  • Ballmer on car insurance and gay rights

    If Steve Ballmer hadn't decided to take his college buddy up on a job offer as Microsoft's bookkeeper, he figures he probably would have ended up selling car insurance.

  • Corporate IM not an instant success

    Converting free consumer products into paid services tailored to a business clientele can be harder than it looks.

  • Software licensing: Ready for hardball?

    The Internet is forcing software vendors to come up with a variety of new licensing models. Here are strategies to help you, the buyer, get the most bang for your buck.

  • Facing up to global CRM

    Multinational companies that want to expand CRM to their offices worldwide face daunting challenges. Experts advise focused efforts for big pay offs.

  • The privacy debate: The darker side of customer intimacy

    You may be spending generously to get closer to your customers, but can you guarantee their privacy? To a legal certainty? If these questions make you nervous, join the stampede: December 21, the date new national privacy laws kick into effect, is a whole lot closer than you think.

Features and Case Studies (7)

  • SAP and on-demand: 'The switch is tougher'

    Henning Kagermann, chief of SAP, says new competition, fast-moving tech are driving the company to rethink how it builds its software and how to sell it.

  • How corporate Australia battles information overload

    We look at five organisations that took different approaches to satisfying a common business requirement: to improve the management of corporate information. We hear from Jetstar, Family Court, SHFA, Count Wealth and MBF.

  • Chizen: Friends, foes and China

    The big, booming nation is much on the mind of Adobe's CEO. Then there are the little matters of Apple and Microsoft.

  • Microsoft's Vamos in the hot seat

    The company's managing director, Steve Vamos, speaks to ZDNet about its changing competitive landscape, security issues, and the best way to sell software in Australia.

  • Survival of software's fittest

    In the flat enterprise software market, the message is clear: It's time to hunt or be hunted.

More Features and Case Studies >

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