News (23)

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    Key Australian government agencies are failing to properly measure whether their delivery of services through online channels is "efficient and effective," according to a newly-released federal audit report.

  • Divine patent threatens e-commerce

    A little-known but far-reaching patent for conducting electronic commerce, is in a unique position to squeeze lots of companies that have no idea they are violating the claim.

  • Customer behaviour: Pinpointing site usability issues

    What are the indicators of site usability problems and which strategies can be employed to fix them?

  • Your Digital Future

    The world remains full of possibilities. And technology, with its pervasive influence on our lives, can sometimes overwhelm us.

  • Dialogue with an online brain

    Technology supergenius Mark Lucente wants to give your Web site a brain so it can have a nice, profitable conversation with customers. Any questions?

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