News (62)

  • 7-Eleven rolls out ANZ bank EFT system

    The Australian 7-Eleven convenience chain is looking to Australia and New Zealand Banking Group for a new electronic funds transfer (EFT) system for its 386 stores, replacing its previous in-house system.

  • NSW Court IT: AU$18m too costly, two years too late

    NSW Courts may have had a good year in case management terms, but have been let down by the delay in the implementation of its Web-based Justicelink administration system.

  • UK to get RFID educational centre

    UK companies looking to find out more about Radio Frequency Identification (RFID) could soon be able to visit an educational centre to get the latest information on the emerging technology thanks to an initiative backed by the government and leading IT vendors.

  • Victorian government buying locally

    Over 70 percent of contracts awarded under the first nine months of the Victorian government's eServices Panel have gone to Australian companies, the Minister for Information and Communication Technology, Marsha Thomson, has announced.

  • Is government switched on?

    E-business can do a lot for improving government and health services, but is Australia taking advantage?

Features and Case Studies (4)

  • CRM right here, RightNow

    On-demand customer relationship managemet provider RightNow Technologies claims it is the only true believer when it comes to hosted software.

  • CRM: Many happy returns?

    How can you ensure your CRM project avoids disaster and shows positive ROI?

  • E-service: one size doesn't fit all

    Top-notch customer service is a great way to keep customers coming back and spending money on your company's offerings.

  • Get your network up, while they're down

    As network hardware reaches saturation point, now's the time to pick up a bargain in emerging networking technologies. David Braue examines which innovations you can ignore and which ones your business can't do without.

Reviews (2)

  • SuSE Linux 10

    SUSE Linux 10 is a full Windows/Microsoft Office replacement on one DVD at a bargain price. Home users could do a lot worse, and even IT managers may learn to love it.

  • Hewlett Packard

    Hewlett Packard have announced a new direction in its printing and imaging strategy. It has combined its latest web-enabled printers with new printing e-services to relegate the -just a printer" concept to the Dark Ages. To ensure the commercial success of the strategy, HP is building a suite of Internet services that will turn its new generation of printers into on-line printing devices.

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