News (23)

  • Data#3 rolls out Office 2007, Salesforce

    Diversified IT products and services company Data#3 this week said it was in the middle of a two-year internal software and systems revamp, including roll-outs of Office 2007 and Salesforce.com.

  • SAP users 'wasting money on customisation'

    Around 90 percent of European SAP customers could save six or seven-figure sums each year by avoiding the creation of bespoke code on top of the ERP platform, an IT consultant has claimed.

  • ERP: Carving a new niche

    After so many large enterprises were burned by ERP investments gone wrong, can the second generation of ERP software find new markets and stay relevant in today’s changing business landscape?

  • CRM: pay attention to retention

    Customer relationship management (CRM) has been getting a lot of flack lately. But there's nothing inherently wrong with the technology, just with the users.

  • Facing up to global CRM

    Multinational companies that want to expand CRM to their offices worldwide face daunting challenges. Experts advise focused efforts for big pay offs.

More News >

Features and Case Studies (14)

  • SAP and on-demand: 'The switch is tougher'

    Henning Kagermann, chief of SAP, says new competition, fast-moving tech are driving the company to rethink how it builds its software and how to sell it.

  • SAP's Geraldine McBride: Straight to the source

    SAP's managing director and CEO Geraldine McBride gives her take on the heated rivalry for top spot in the CRM world.

  • Australia: SAP vs Oracle

    SAP's Geraldine McBride and Oracle's Leigh Warren, leaders of two of the world's biggest enterprise software companies, go head to head.

  • J D Edwards' Ian Hodge: Straight to the source

    What sets J D Edwards apart from the likes of Siebel and PeopleSoft? We speak with Ian Hodge, managing director Australia/New Zealand, about the future of business software and services.

  • NAB takes AU$200 million writedown on failed ERP project

    The National Australia Bank has taken a pre-tax writedown of AU$409 million on its software assets for the year as botched initiatives such as its notorious global enterprise resource planning project take their toll on the financial institution's full-year bottom line.

More Features and Case Studies >

Reviews (1)

  • Archiving: what's in store?

    Tape, disk, or optical? We set a budget of AU$20,000 and asked three vendors to come up with a storage solution.

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