News (21)

  • ATO takes axe to EDS AU$1bn outsourcing deal

    The Australian Tax Office says it will open its IT outsourcing contracts worth over AU$1 billion to multiple suppliers, ending its 10 year single-supplier arrangement with EDS.

  • Ziggy welcomes privatisation as Telstra revenues soar

    Telstra has welcomed the re-election of the federal coalition due to its policy supporting the full privatisation of the carrier, with chief executive officer Ziggy Switkowski saying the board and management would like to "congratulate the government on their stunning victory".

  • EDS pushes banks to offshore

    Outsourcing giant EDS has pressed banks to offshore more IT services to destinations like India, with its managing director Chris Mitchell telling top bankers that offshoring more backoffice operations was the answer to remaining competitive.

  • 2007: How was it for outsourcing?

    Government continues to shun colossal outsourcing contracts in favour of selective sourcing, while businesses display growing confidence in software-as-a-service -- however sustained skills shortages have plagued deployments, sparking interest in offshore options.

  • Fonterra to offshore IT jobs to India?

    New Zealand's largest company, dairy group Fonterra, is considering outsourcing its worldwide information services functions to HCL in India.

Features and Case Studies (10)

  • Saying 'no' to offshoring

    A friend's frustrating experience at work shows that companies need to be even more selective in choosing what to outsource.

  • Has the ACS lost the plot?

    The Australian Computer Society has announced the findings of its latest ICT employment survey but its president's confusing and contradictory statements about the job market warrants closer scrutiny, writes Fran Foo.

  • BPO: Save money or fix your processes?

    Business process outsourcing has much in common with its smaller sibling IT outsourcing, but there are still some lessons to be learned.

  • Outsourcing overseas

    Sending software development tasks overseas is the latest cost-cutting phenomenon, but is it a case of 'you get what you pay for'? How can you optimise offshore development?

  • IT firms expand from PCs to payroll

    IT services firms are expanding beyond their traditional role as overseers of networks, PCs and computer help desks, into "back office" areas such as accounting and human resources.

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