Business process outsourcing (BPO) is on the rise, with traditional IT services companies moving into this space. ZDNet Australia looks at what is happening in this emerging market.
EDS Australia is currently advertising for a number of positions at facilities around the nation, including its Burwood, Sydney office, from which it only this week culled a number of staff.
Telstra today declined to confirm or deny a report that it was firing up to 100 staff from its troubled IT services division KAZ.
Hewlett-Packard has appointed one of its own executives to lead the Australia and New Zealand division of its new subsidiary, IT outsourcing giant EDS, shunting aside the group's acting managing director Neil Emerson in the process.
Hewlett-Packard today said it was "too early" to comment on whether Australian job cuts would result from the US$13.9 billion acquisition of EDS or even which executive would lead the combined entity locally in the immediate future.
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The Bank of Queensland is in the midst of a $480 million outsourcing partnership with EDS which has seen the bank's profits double in the last three years.
Business process outsourcing (BPO) is on the rise, with traditional IT services companies moving into this space. ZDNet Australia looks at what is happening in this emerging market.
Siebel Systems will announce today in the US that the first company to complete installation of its latest customer relationship management system is IT services giant Electronic Data Systems.
The outsourcing specialist said it was "proactively engineering" Linux into its product portfolio, backtracking on previous statements that the open-source software was not suitable for large enterprises.
Microsoft wants customers to "overcome their fear" regarding security and proceed with wireless implementations.
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Microsoft on Thursday plans to announce that its Greenwich software will be renamed Microsoft Real Time Communications Server 2003, which it plans to roll out the first half of the third quarter.
Antivirus management is complex, time consuming, and absolutely essential. Handing it over to a service provider could prove to be the easiestâ€"and safestâ€"option.
Microsoft this week gave customers a look at forthcoming development and management tools that are part of the company's long-term plans for the product.
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